You can contact DCITHS staff from 9am-5pm Monday to Friday (excluding public holidays) on:
Contact the Accesshub and the National Relay Service here.
The Create NSW online grant application service, powered by SmartyGrants.
If you require technical assistance using this form, download the Help Guide for Applicants or check out Applicant Frequently Asked Questions (FAQ's)
Remember to save your application as you are working on it. You can do this by clicking the 'Save' button at the top or bottom of the page.
You may also download a PDF of your application at any time. Click on the 'Download PDF' button located at the bottom of the last page of the application form.
Don’t leave it until the last minute to submit your application. Submit early and avoid the risk of missing the deadline.
Please note that assessment of applications received between 16 December 2024 and 5 January 2025 may be delayed due to the NSW Government end-of-year closedown period.
When you have completed and hit the submit button, you will receive a confirmation email with a PDF copy of your submitted application attached. The email will be sent to the email address connected to your SmartyGrants account.
If you do not receive a confirmation of submission email then you should presume that your submission has NOT been received. Hint: check the email hasn’t gone to your spam or junk email folders.